If you have questions about your bank’s safety today, you should get answers. It’s the Platinum standard to make sure our customers and friends feel safe and secure with their banking situation.

In that spirit, we have compiled a list of commonly asked questions and provided the answers that can help you make smart financial decisions. Whether you are a Platinum customer or have thought about switching from another bank, call one of our bankers anytime for more information.

Read our Q & A for answers to questions like "How do I know if my bank is safe and secure?"

Welcome to Platinum Bank

When life is reduced to quick, faceless transactions that propel us through eating, sleeping and the next payday, customer service and relationship lose their meaning. In the blur of automated voices, call center queues and rope lines, you are just a number.

At Platinum Bank, our value proposition depends on trust, competence and discretion. A clients financial picture and objectives are always treated with respect and confidence. We are not about rope lines and selling you products you haven't asked for. Simply put, we are your partner to find creative financial solutions to meet your needs and wants.

Platinum customers never endure a disinterested, unengaged banker or trainee. Your dollars matter here. We accept deposits and lend money like a convenient community bank, but our difference begins with that first handshake from lenders and professionals who have advised consumers and small business owners through several economic cycles. You gain a strategist. A relationship manager. A well-connected community partner.

You also get old-fashioned root beer on tap. Fresh cookies. A relaxing natural setting to discuss your needs.

Platinum Bank is a gathering place of extraordinary people – building a life, putting their kids through college, succeeding in business and investing in their community. We remember your name. You'll remember our hospitality and straightforward advice. Let's sit down, create, and redefine a banking relationship together.